SAADA IYMANE

Identified and resolved non-compliance issues within import/export operations, ensuring adherence to customs regulations and international law to prevent penalties.

Maintained meticulous records for Border Force requirements, facilitating internal audits with zero penalties or fines, demonstrating robust compliance management.

Served as a primary point of contact for clients' outsourced partners, ensuring timely execution of import/export tasks and 100% adherence to pre-audit requirements.

Managed customer inquiries and resolved issues for clients on the Alibaba platform, improving customer satisfaction and retention.

Optimized product listings and communication strategies on Alibaba, contributing to increased sales inquiries and engagement.

Coordinated with logistics teams to ensure timely order fulfillment and smooth delivery processes, reducing shipping discrepancies.

Managed shipping schedules and documentation, achieving high on-time delivery rates for international shipments.

Resolved customer shipping inquiries and issues promptly, maintaining high levels of client satisfaction.

Streamlined communication between customers, warehouses, and carriers to optimize shipping processes and reduce transit times.

Addressed customer inquiries regarding automotive export procedures and documentation, ensuring clear communication and compliance.

Supported the export process for automotive clients, contributing to efficient and accurate order fulfillment for international vehicle sales.

Managed a portfolio of automotive export clients, processing orders and resolving issues to maintain strong business relationships.

Provided comprehensive support for export documentation and logistics, ensuring high accuracy in international automotive shipments.

Collaborated with internal teams to expedite vehicle delivery, improving customer satisfaction scores for export clients.

Analyzed market trends and existing business processes to identify key areas for improvement and growth opportunities.

Developed actionable recommendations for clients, focusing on optimizing operational workflows and enhancing competitive advantage.

Conducted comprehensive assessments of business operations, identifying inefficiencies and proposing strategic solutions.

Advised leadership on market entry strategies and product positioning, aiming to expand market share and profitability.

Assisted in preparing and processing international shipping documentation, ensuring accuracy and compliance with trade regulations.

Coordinated with suppliers and freight forwarders to track shipments and resolve minor logistical issues, contributing to on-time delivery.

Supported data entry and record-keeping for import/export activities, maintaining organized and accessible trade information.

Coded a transport system using an encoder, demonstrating practical application of electrical engineering principles.

Conducted detailed analysis on Matlab to evaluate system performance and identify areas for optimization for the transport system.

Automated a machine using a SIEMENS PLC within 2 months, improving operational efficiency and precision of industrial processes.